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Phone: 08 (daily, 6-11pm) SANEmail email: [email protected]: Information on child and adolescent mental health. Phone: Parents' helpline 08 (Mon-Fri, 9.30am-4pm) Website: Abuse (child, sexual, domestic violence) Addiction (drugs, alcohol, gambling) Alzheimer's Bereavement Crime victims Eating disorders Learning disabilities Parenting Relationships Children's charity dedicated to ending child abuse and child cruelty. Charges to callers can go as high as £1.53 per minute, and substantial revenue share of up to £1.33 per minute is available to you as the operator of an 09 premium rate service.Click on your booking and follow the steps to change or refund your ticket.

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Phone: 03 (Mon-Fri, 9am-6pm) Website: Voluntary charity offering support for sufferers of panic attacks and OCD. Includes information on treatment and online resources.

Phone: 08 (Mon-Fri, 9.30am-5pm) Website: A charity run by people with OCD, for people with OCD. Phone: 08 (Mon-Fri, 9am-5pm) Website: suicide prevention society. Weekends 2-5pm) Website: and advice for people living with mental illness.

There is a £10.00 administration fee charged for making this change in addition to any difference in the cost of the new ticket.

If you purchased your Advance ticket at a station and you want to change your Advance ticket to an immediate travel ticket, on the day of travel or in advance you must do this prior to the departure of your booked train and before boarding at any UK Rail Station. Tickets are refunded at the place where the ticket was bought.

Premium rate services are regulated by Phone Pay Plus, the premium rate regulator.